Frequently Asked Questions
Find answers to common questions about our jewelry and services
How do I determine my correct ring size?
We provide a comprehensive sizing guide on our website. Alternatively, you can visit any local jeweler to be measured or request a complimentary physical sizer from us.
Are your gemstones and diamonds ethically sourced?
Yes, Filigree Jewelers is committed to ethical sourcing. All our diamonds strictly adhere to the Kimberley Process to ensure they are conflict-free.
Do you offer custom jewelry design?
Absolutely. Our expert artisans work closely with you to bring your vision to life, from initial sketches to the final hand-finished piece.
How should I care for my fine jewelry?
We recommend professional cleaning once a year. For home care, use warm water, mild dish soap, and a soft-bristled brush to maintain brilliance.
Do pieces come with an appraisal or certification?
All items over $1,000 include a detailed appraisal for insurance purposes. GIA certificates are provided for loose diamonds and select high-value pieces.
Can I have my jewelry engraved?
Yes, we offer custom engraving services on most rings and pendants to add a personal touch to your purchase.